Effective date: 20 October 2026
This Privacy Policy explains how Bites & Bowl handles personal information you provide through our website or when you contact us directly. It outlines the information we may collect, why we may use it, when it may be shared and how to contact us with a privacy question. Where cookies or similar website technologies are relevant, this policy should be read alongside our Cookie Policy.
01
We may receive personal information when you choose to contact Bites & Bowl through our website, by email or by phone. This can include the contact details you provide and the content of your question, request or message. We collect that information because you decide to send it to us, so we can understand what you are asking about and communicate with you in a useful way. You can contact us at [email protected] or on +64 9 555 0187.
02
If you send a table booking enquiry, we may receive the contact information and visit details you choose to include. We may use those details to consider the request, check availability and reply about the information supplied. A booking enquiry is not a confirmed reservation. Sending an enquiry does not hold a table, and it does not create a reservation by itself. A table is confirmed only when Bites & Bowl communicates confirmation separately. Please wait for that separate response before treating a requested time or date as confirmed.
03
Like many websites, our site may receive limited technical information needed to operate, protect and improve the website at a general level. This may include high-level browser or device information and information about pages visited. We do not use this policy to describe every cookie or similar technology that may be involved. For further information about cookies and related website technologies, please read our separate Cookie Policy.
We use information in practical ways connected to the communication or website activity that led to it.
We may use your contact information and the details in your message to respond to questions, requests and general correspondence you have initiated. This helps us understand what you need and provide a relevant reply without treating an ordinary enquiry as something more than it is.
We may use details supplied in a booking enquiry to review availability and communicate about that request. Sending an enquiry does not reserve or confirm a table. A confirmed reservation requires separate confirmation from Bites & Bowl, rather than the act of submitting an enquiry alone.
Limited website information may be used to keep the site functioning, help protect it and understand its use at a general level. Information about cookies and similar technologies is addressed in our separate Cookie Policy.
We may use information where reasonably necessary to meet applicable legal, regulatory or safety-related obligations. Any use in these circumstances will be considered in relation to the particular obligation or concern involved.
We do not treat personal information as a restaurant product. Information may be shared only in limited situations connected to operating the website, responding to communications or dealing with a legitimate practical need.
We may share information with service providers where they help us operate the website or support restaurant communications. Where this happens, the sharing should be limited to what is reasonably necessary for the relevant support activity. The purpose is to enable that activity, rather than to provide information more broadly or for an unrelated use.
We may disclose information where reasonably necessary to comply with applicable obligations, respond to a lawful request, protect people or property, or deal with a business change. These situations are not routine disclosures. We will consider the circumstances and share only what is reasonably needed for the relevant legal, safety or business reason.
Bites & Bowl does not sell personal information as part of its ordinary restaurant operations. We use information to support communication, booking enquiries and the operation of our website, not as an item for sale.
For information about cookies and related website technologies, please review our Cookie Policy. That policy is the appropriate place for detail about how those technologies may relate to your use of the Bites & Bowl website. This Privacy Policy focuses on the broader handling of personal information.
Our website may contain links to other websites. Those sites operate under their own privacy practices, which may differ from ours. When you leave the Bites & Bowl site through a link, we encourage you to review the privacy policy of the website you visit.
Bites & Bowl takes reasonable steps to protect information in its care. However, no method of internet transmission or electronic storage can be guaranteed completely secure. Please keep this limitation in mind whenever you choose to send personal information online, including through a website enquiry or email.
If you would like to ask about personal information held about you, or if you have a privacy concern, please contact Bites & Bowl. Tell us enough about your request for us to understand the information or issue you are referring to and to respond appropriately. You can email [email protected] or call +64 9 555 0187. We may need further information from you where it is reasonably necessary to understand your enquiry.
Bites & Bowl may update this policy from time to time to reflect changes to our website, communications or privacy practices. The date at the top of this page shows when the current version takes effect. The effective date for this version is 20 October 2026. We encourage visitors to review the policy when returning to the site.
If you have a question or concern about this Privacy Policy or how Bites & Bowl handles personal information, please use the contact details below. We welcome a clear description of the matter so we can understand your privacy enquiry.
Current Bites & Bowl Privacy Policy — Effective date: 20 October 2026.
